Category Archives: Etiquette

Meetings that Matter

Meetings that Matter

By: Audrey Thomas Meetings can range from inefficient to soul-sucking. Here’s how to make your next meeting more productive, whether you’re leading it or not. For meeting attendees: Be on time. Meetings are long enough as it is—don’t delay the start by …
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The Best Way to End an Email

The Best Way to End an Email

By: Maggie Keller How do you end an email? In elementary school, we were taught to close a letter with “Sincerely.” But the times, they are a-changing, and our friends over at Boomerang have some new research on effective closings. …
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Does Your Grammar Make You Look Stupid?

Does Your Grammar Make You Look Stupid?

By Maggie Keller We all know first impressions matter. But you might exchange several emails with a client or colleague prior to meeting, which means your emails are your first impression! Earn yourself a reputation as intelligent, trustworthy, and responsive …
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3 Things to Stop Doing Now

3 Things to Stop Doing Now

When it comes to email, what are your pet peeves? In this video, Audrey shares three common habits that drive everyone nuts–and how to stop!

3 Parts to a Great Email

3 Parts to a Great Email

When’s the last time you went more than 24 hours without looking at an email? If you’re like me, the answer is “Not recently!” Email is a tool we access nearly every day and it’s the main mode of communication …
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2 Times to Avoid Pressing Send

2 Times to Avoid Pressing Send

In this Productivity Tip, Audrey discusses when it’s best NOT to press send on an email. We’ve all heard horror stories of someone who presses send on an email when they meant to hit Delete. It’s a mistake that is …
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Email Practices to Avoid

Email Practices to Avoid

Everyone has their list of email pet peeves.   As I speak across the country I often poll my audiences on their email habits. I also have some fun in asking them what their pet peeves are with email. Here …
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10 Tips to Better Phone Etiquette

10 Tips to Better Phone Etiquette

Telephones have been around for more than 100 years. And now cell phones have become common place, even among some elementary-age children. More and more companies are finding the need to review Office Etiquette guidelines with their employees, taking into …
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Productivity Pointer: Leaving Effective Voicemails

Productivity Pointer: Leaving Effective Voicemails

Voicemail is inevitable in our busy culture. Practice this tip when leaving a voicemail and just perhaps you’ll get a call back sooner than expected.

Most Mentioned Etiquette Nuggets

Most Mentioned Etiquette Nuggets

Social Media is a wonderful tool in gathering opinions and feedback. Two recent posts to FaceBook and Twitter asked for business etiquette wisdom.  The results were insightful and valuable.  The two most mentioned tips make a lot of sense; however, …
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