Category Archives: Etiquette

The Best Way to End an Email

The Best Way to End an Email

By: Maggie Keller How do you end an email? In elementary school, we were taught to close a letter with “Sincerely.” But the times, they are a-changing, and our friends over at Boomerang have some new research on effective closings. …
Read More

Does Your Grammar Make You Look Stupid?

Does Your Grammar Make You Look Stupid?

By Maggie Keller We all know first impressions matter. But you might exchange several emails with a client or colleague prior to meeting, which means your emails are your first impression! Earn yourself a reputation as intelligent, trustworthy, and responsive …
Read More

3 Things to Stop Doing Now

3 Things to Stop Doing Now

When it comes to email, what are your pet peeves? In this video, Audrey shares three common habits that drive everyone nuts–and how to stop!

3 Parts to a Great Email

3 Parts to a Great Email

When’s the last time you went more than 24 hours without looking at an email? If you’re like me, the answer is “Not recently!” Email is a tool we access nearly every day and it’s the main mode of communication …
Read More

2 Times to Avoid Pressing Send

2 Times to Avoid Pressing Send

In this Productivity Tip, Audrey discusses when it’s best NOT to press send on an email. We’ve all heard horror stories of someone who presses send on an email when they meant to hit Delete. It’s a mistake that is …
Read More

Email Practices to Avoid

Email Practices to Avoid

Everyone has their list of email pet peeves.   As I speak across the country I often poll my audiences on their email habits. I also have some fun in asking them what their pet peeves are with email. Here …
Read More

10 Tips to Better Phone Etiquette

10 Tips to Better Phone Etiquette

Telephones have been around for more than 100 years. And now cell phones have become common place, even among some elementary-age children. More and more companies are finding the need to review Office Etiquette guidelines with their employees, taking into …
Read More

Productivity Pointer: Leaving Effective Voicemails

Productivity Pointer: Leaving Effective Voicemails

Voicemail is inevitable in our busy culture. Practice this tip when leaving a voicemail and just perhaps you’ll get a call back sooner than expected.

Most Mentioned Etiquette Nuggets

Most Mentioned Etiquette Nuggets

Social Media is a wonderful tool in gathering opinions and feedback. Two recent posts to FaceBook and Twitter asked for business etiquette wisdom.  The results were insightful and valuable.  The two most mentioned tips make a lot of sense; however, …
Read More

Productivity Pointer: The Value of Thank You Notes

Productivity Pointer: The Value of Thank You Notes

Call me old fashioned, but hand-written thank you notes are not extinct.

Testimonials

Your presentation was the most valuable to me and my life.

-Jill E., Million Dollar Round Table

Audrey’s had an impact on our lives and on the culture of our organization.

-Dan Young, Director, Thrivent Financial

Because of Audrey, we’re working smarter. I wish we would have hired her sooner.

-Chuck Runyon, CEO, Anytime Fitness

You were a huge hit and our people are already making changes. My sincere appreciation for your thoughtful, personal and successful presentations.

-Scott Graf, Global President, BCD Meetings & Events

“The best session of the day!”

-VP Education, MN Multi Housing Association

“You were more than a keynote closing speech—you were the highlight of our event.”

-Director Member Services & Education, MN Rural Electric Association

“I learned more in 2 hours than I have in an 8-hour course.”

-Tim T, Minneapolis Airport Police

“As always, the evaluations were extremely positive.”

-Staff Development Specialist, Ramsey County

“Her stories are real—they hit close to home.”

-HR Director, City of Saint Paul

“If I execute half of her techniques, I will double my productivity.”

-Wayne Kurzen, EOS™ Implementation Expert

“One of the most well-received sessions at our conference! Attendees were left wanting more!”

-Joanna Berens, MPI SEC Education Chair

“Audrey helps in our multi-tasking world. Easy to do business with!”

-Christopher Fromuth, Sales Program Manager, Eaton Corporation

“You know a session is successful when your team rushes back to implement the strategies they just learned.”

-Colleen Brzozowski, Director of Sales, Grand Traverse Resort & Spa

“Audrey’s ability is unparalleled. The results immediate.”

-Mike Ambrose, Operations Scheduler, Mayo Clinic

“This training yields positive results fast.”

-Bill Idzorek, Director, Thrivent Financial

“Our team’s favorite presentation! The quick wins had everyone salivating.”

-Barbara Anderson, Director, The Boeing Company

“After just one week, my inbox has gone from 40,000 emails to 49!”

-Tony Nicholson, Director, Anytime Fitness

“Upbeat, dynamic, resonated brilliantly with our audience. A key highlight of our conference.”

-Catherine Chaulet, President, Global DMC Partners

“I used to work at Microsoft—I thought I knew EVERY Outlook feature until I attended Audrey’s workshop. I learned features I had never heard of—and I use them daily.”

-Michael Kennedy, VP of Sales Enablement, Kennedy Creative Events

“Audrey’s dynamic, engaging personality and interactive approach was perfect for us.”

-Rob Gingras, GTP, CTE, CMP, Director, Cigna

“Amazing! A powerful message. Why did I wait so long to meet Audrey?”

-Todd Zint, CMP, CMM, VP, Meetings and Event Strategy at NFP

“Our high-profile group found Audrey to be dynamic and engaging. She’s on our short list for future events!”

-Stacey Gerber, Head of Events, Sequoia Capital

“Time well-spent! Her solutions will have immediate positive impact on time management issues.”

-Steve Mulder, MD President and CEO, Hutchinson Area Health Care

“Audrey showed us the things we don’t have time to find ourselves!”

-Jeffrey F. Perrin, CMP, Hyatt Hotels & Resorts; Past President Greater Orlando MPI Chapter

“Great presentation! Immediate ROI!”

-Jill Konrath, Sales accelerator and author of SNAP Selling and Selling to BIG Companies

“You made a great impression, and a rather large impact.”

-Eric Glass, Customer Engagement Specialist, The Boeing Company

“Audrey’s keynote inspired, encouraged, and revitalized.”

-Sherry Wolff, Contractor to PricewaterhouseCoopers

Join thousands of other professionals using Audrey's expertise to increase their productivity.


Contact Audrey