Category Archives: Outlook

Exploring the Backstage View of Outlook

Exploring the Backstage View of Outlook

By: Audrey Thomas Every software program has cool features waiting to be discovered and put to good use but finding these features might be another matter. In Outlook, you can access the Backstage View, allowing you to customize things such …
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Flags, and Tasks, and Emails, Oh My!

Flags, and Tasks, and Emails, Oh My!

By: Audrey Thomas In today’s video, Audrey shows you how to make email flags and the task feature play nicely together within Outlook. It will keep you from using your inbox as a to-do list and get more done!

Two Quick Outlook Calendar Tips

Two Quick Outlook Calendar Tips

By: Audrey Thomas In this video, Audrey shares two tips for Microsoft Outlook’s Calendar feature that are sure to save you time—and keep you from calling a client at the wrong time!

Even More Email Dos and Don’ts

Even More Email Dos and Don’ts

By: Audrey Thomas As I wrote last month, every person on a team contributes to the health of an organization’s email culture. Here are three more best practices I’ve seen my clients use to create an email culture that is …
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The Dos and Don’ts of Email

The Dos and Don’ts of Email

By: Audrey Thomas Everyone on a team contributes to email culture. Here are some best practices my clients use to create a healthy, productive email culture: Team Leaders, clearly define your email expectations. I call this “having the conversation”–it’s okay …
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Outlook’s Best-Kept Secret: The Tasks Feature

Outlook’s Best-Kept Secret: The Tasks Feature

Where do you keep your to-do list? If it’s on paper or in your head (yikes!), Audrey wants you to know about Outlook’s Tasks feature. Learn to keep your tasks visible in both Mail and Calendar mode. You’ll be more …
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Utilizing the Quick Access Tool Bar

Utilizing the Quick Access Tool Bar

How much time have you wasted searching through all the buttons in Word or Excel because you know the one you need is there somewhere?! Audrey shows you how to customize the Microsoft Quick Access Tool Bar to keep your …
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How to Manage Email File Folders

How to Manage Email File Folders

Chances are, no one ever taught you how to set up your email file folders…until now! Using the acronym CARD, Audrey offers four action steps to help you make your folders functional and increase your productivity.

The Golden Rule of Email

The Golden Rule of Email

By: Audrey Thomas We’re all familiar with the Golden Rule, but there’s an email equivalent, too: The more you send, the more you shall receive. Imagine this common scenario: You and a coworker spend all day emailing back and forth …
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Stop Using Your Email Inbox as a To-Do List

Stop Using Your Email Inbox as a To-Do List

Are you guilty of starting your day with email? So many people do, but it’s not the most productive start! Audrey shows you an Outlook tip that will revolutionize the way you begin your workday.